Overview

Our HelloBetter Help Desk is integrated into Slack and it offers fast support for a variety of topics:

Help Desk - General

Whether its questions regarding your employment contract, payslip, office, company benefits, ... any administrative topics really, including feedback and Q&As about this Handbook: Our internal Help Desk Team will support you as soon as possible!

Help Desk - IT Support

Our Internal IT Support is your contact person in case you have issues with

your hardware
software (e.g. bugs, access not working)
issues with your peripheral hardware

You can also request specific hardware, if you need additional equipment for your work.

Help Desk - Legal

Since May 2020, our General Counsel is supporting our mission at HelloBetter making sure that we are able to serve our customers in a quick, professional and compliant manner. You can use the Help Desk - Legal for ALL requests regarding Data Protection, customer contracts, data processors (Auftragsverarbeiter), NDAs etc.

Help Desk - Mobility Management

For any requests regarding our Fleet, please use this specific Help Desk and our Ops team will sort it out asap.

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