🆕 Kick-off Document

Internal document used by Recruiting Lead and Hiring Manager to agree on role’s requirements, timeline, candidate’s profile and recruiting process steps. It is a base for the Job Description document shared with candidates during the recruiting announcement.

📊 Hiring Statistics Template

Google Sheet document used with exported data from Personio Recruiting to get more precise Hiring Statistics such as Time KPIs, Rate of Acceptance and Channel Statistics.

✉️ Offer Letter

Offer Letter template used during the recruiting process.

📝 Candidate NPS Questionnaires

Candidate NPS Questionnaires send out at different times during and after the Hiring Process, including a Quality of Hire Questionnaire filled out by the Hiring Manager.

📈 Candidate NPS Statistics

Google Sheets document used to evaluate Candidate NPS of the different Candidate NPS Questionnaires.

🗒️ Onboarding Plan for Newcomers

The Onboarding Plan helps to structure the first days of the new employee with all the most relevant information present. It is completed by the Manager and shared with the Newcomer on the 1st day of work.

🤝 Onboarding Plan for newly appointed leaders

Template of Onboarding Plan used by the Direct Manager and the newly appointed leader to plan the onboarding meetings during the probation period in a new role, goals to achieve during that time, tasks handover and expectations they both have from each other. The aim of this document is to plan what needs to happen and what support the new leader needs to be successful in the probation period.

👣 Onboarding process timeline

Onboarding is a process during which Newcomers are welcomed and integrated into the company. It starts from the point of “offer accepted” up until around 3 to 6 months into the role. Of course, this may vary depending on the role, team structure, and the Newcomer’s individual needs. The process timeline shows an overview of the onboarding phases with the key learning steps and activities for Newcomers.

📝 Job Description

We are aware that scope of responsibility may change over time and as part of a fast-growing startup, this is normal. Therefore, a Manager with each direct report co-creates a JD document for each role and updates it frequently, according to the current status of HelloBetter, the team and individual development needs.

💬 1on1 log

This document is created for each team member and shared at the beginning of their journey at HelloBetter. It aims to help Manager and Direct Report to prepare to the meeting, structure the conversation and document everything that is happening during the 1on1s. It serves much more than simple meeting notes. It helps to build good relationship between a manager and a team member, by making each party accountable for the topics discussed and agreed during 1on1.

📒 Development Plan example

Internal document used for the development and career progression discussions. It provides an overview of Team Member’s strengths and development areas. It defines the development plan, with actionable steps and timeframes. It is supported by a thorough market research for role’s scope, adjusted to the company needs and Team Members development aspirations.

We gather employee’s feedback on a variety of occasions - during onboarding (after the first weeks at HelloBetter and after 3 months), and during employee departure (exit interview). Additionally, as an ongoing opportunity to share feedback, we have an anonymous suggestion box - where everyone can send feedback or improvement suggestions. Below, we share an example of questions we ask our Team Members during their Onboarding and Exit interview.

Onboarding satisfaction - survey sent to Newcomers after 1st month at HelloBetter

Stay interview - in-person interview after 3 months in a role

Exit interview - in person interview with voluntary leavers